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Customer Support & Account Management

• Account Login (Control Panel)
• Shopping Cart Login
• Create New Account
• Support Documentation
• 24/7 Support Center
• Contact Details
• Important Notices
• Customer Control Panel Guide
• Creating a Demo Customer Account
• Logging into your Control Panel
• Your Profile and Settings
• Changing your Control Panel Username [Email Address]
• Changing your Control Panel Password
• Setting your EMail Preferences
• Setting your Language Preferences
• Manage Billing
• Adding Funds in your Debit Account
• Executing an Order / Balancing an Invoice or Debit Note
• Cancelling an Order / Invoice
• Requesting Refund from Yawp
• Listing and Searching your Transactions
• What are Locked Funds?
• Viewing your Login History
• Viewing all important Announcements posted in your Control Panel

Products & Services

Take a Demo of all our Products and Interfaces

Special Offers

Domain Names

• Register a New Domain
• Transfer a Domain
• Bulk Domain Registration
• Bulk Domain Transfer
• Domain Forwarding
• Domain Name Suggestion Tool
• Managed DNS Services
• Managed DNS Features
• WHOIS Lookup
• Domain Price List
• Domain Special Offers
• DEMO - Customer Control Panel
• Domain Names Knowledge Base
• What is a Domain Name?
• What is Privacy Protection?
• Logging into your Control Panel
• Domain Name Registration & Management
• Listing, Searching and Managing Orders
• Changing Name Servers of your Domain Name
• Managing Whois or Contact Details of Domain Names
• Modifying the Whois / Contact Details of all Domain Names (except .EU, .UK and .ASIA)
• Modifying the Whois / Contact Details (except the Ownership Identity) of .EU Domain Names
• Modifying the Whois / Contact Details of .UK Domain Names
• Modifying the Ownership Identity of a .EU Domain Name / Moving a .EU Domain Name to another Customer
• Managing Contacts from within the Customer Control Panel
• How do I hide my Contact Details through Privacy Protection, in the Whois of my Domain Name?
• What is Privacy Protection?
• How can people Contact me if I enable Privacy Protection for my domain name?
• How can I Enable/Disable Privacy Protection for my domain name?
• How do I Enable/Disable Privacy Protection of Multiple Domain Names?
• Branding your Web-based and Port 43 Whois Lookup Results
• How do I check the Whois for my Domain Name?
• Regulations to be followed while updating contact details of specific domain names
• Transferring your Domain Name
• Check if your Domain Name can be Transferred
• Transferring your Domain Name from Another Registrar to Yawp
• What is Domain (Transfer) Secret or Authorization (Auth.) Code and how you can obtain it from your Current Registrar?
• Transferring your Domain Name (except .EU, .UK and .WS)
• Transferring your .EU Domain Name
• Transferring your .UK Domain Name
• Bulk Transfer
• Understanding the Status of a Domain Name Transfer (except .EU)
• Understanding the Status of a .EU Domain Name Transfer/Trade
• ERROR: Trying to fetch Admin Contact E-mail Address
• Admin contact email address changed, but Transfer Request continues to go to old email address
• Transfer Status: Action waiting for domain to be unlocked
• Canceling Domain Name Transfer
• Domain name transfer completed, but domain name is still Inactive
• Transferring your Domain Name from Yawp to Another Registrar
• Transferring your Domain Name (except .EU, .UK and .WS) to Another Registrar
• Transferring your .EU Domain Name to Another Registrar
• Transferring your .UK Domain Name to Another Registrar
• Lost one year when transferring a Domain Name from one Registrar to Another
• Locating and Modifying the Domain (Transfer) Secret/Authorization Code for your Domain Name (except .EU, .UK, .CC, .TV and .WS)
• Bulk Domain Name Registration, Renewal, Transfer and Management
• Bulk Registration
• Bulk Renewal
• Bulk Transfer
• Bulk Modify
• Bulk Lock / Unlock
• Bulk Suspend / Un suspend
• Bulk Privacy Protection
• Listing all Running Bulk Actions
• Renewing your Domain Name
• Locking / Unlocking your Domain Name
• Suspend/Un suspend a Domain Name
• Registering and Managing Child Name Servers
• Moving or Pushing a Domain Name (except .EU, .UK and .ASIA) from one Customer Control Panel to another
• Domain Name Expiry / Domain Name put on Parking Page
• Domain Name Deletion
• Domain Name Deletion
• What is Redemption Grace Period and how to get a Domain Name (Except .UK, .WS and .NAME) back from it (Restoring a Domain Name in Pending Delete Restorable Status)
• Domain Name Registration Default Settings
• Viewing Action History
• Whois Data Reminders
• Renewal Reminders
• Domain Name Registration Caveats
• Overview of Domain Name Extensions
• Interpreting Domain Name Check Availability Results
• Interpreting Order Locked In Processing messages
• Regulations to be followed while registering .US domain names
• Understanding .EU domain names
• Regulations to be followed while Registering/Renewing .EU domain names
• Understanding .EU domain name Contacts
• Regulations to be followed while Registering .MOBI domain names
• .UK Domain Name Rules/Requirements
• What are Central NIC domain names?
• Additional Contact related requirements for .ASIA domain names
• Domain / URL Forwarding
• How do I start using my Domain forwarding service?
• Listing and Searching Orders
• Managing a Domain Forwarding Service
• Setting the Destination URL for the Domain Name
• URL Masking
• Path Forwarding
• Sub-Domain Forwarding
• Renewing / Deleting Domain Forwarding Service Orders
• Renew / Delete a Domain Forwarding Service Order
• Bulk Renewal
• Renewal Reminders
• Suspend / Unsuspend a Domain Forwarding Service
• Moving or Pushing a Domain Forwarding Order from one Control Panel to another
• Domain / URL Forwarding Caveats
• No NS A records at Nameservers Failure Message
• Managed DNS
• What is Managed DNS? Which types of Resource Records does Yawp allow?
• How do I start using my Managed DNS service?
• Listing, Searching and Managing Orders
• Creating / Modifying various Resource Records [A, MX, CNAME, NS, TXT, SOA]
• Adding a partial wild-carded Address record
• Renewing / Deleting Managed DNS Services
• Renew / Delete a Managed DNS Service
• Bulk Renewal
• Renewal Reminders
• Suspend / Unsuspend a Managed DNS Service
• Moving or Pushing a Managed DNS Order from one Control Panel to another
• Managed DNS Caveats
• No NS A records at Nameservers Failure Message

Web Hosting

• Linux Web Hosting (US Datacenter)
• Linux Web Hosting (INDA Datacenter)
• Windows Web Hosting (US Datacenter)
• Windows Web Hosting (INDA Datacenter)
• Web Hosting Features
• Web Server Features
• Unlimited FTP Transfer Features
• Hosting Control Panel Features
• Web Hosting Security Features
• Server Data Protection & Disaster Recovery Backup Features
• 24x7 Server Monitoring Features
• Datacenter & Network Details
• DEMO - Linux Hosting Control Panel
• DEMO - Windows Hosting Control Panel
• Web Hosting Knowledge Base
• How do I start using the Web Hosting service?
• Listing, Searching and Managing Orders
• Web Hosting Control Panel Guide
• Directory and File Structure
• Where do I put the content of my Website?
• Uploading content to your Website using FTP
• Configuring and using various FTP Clients
• Should I use Active or Passive mode for FTP?
• Using FTP software to manage your Content
• CuteFTP
• 3D-FTP
• Core FTP
• SmartFTP
• WS FTP
• Configuring WS_FTP to upload content for your website
• Connecting and Uploading Content
• Using HTML Editor software to manage your Content
• Publising content using Dreamweaver
• Uploading content using any Web Browser
• Using the File Manager within your Control Panel to manage your Content
• Uploading content onto your website
• Copying/Moving Files or Directories
• Deleting/Renaming Files or Directories
• Setting File or Directory Permissions
• Archiving Files/Directories
• Searching for Files within your Website
• File/Folder Permissions And Groups
• Do you allow Shell access via SSL/Telnet?
• Do you allow Anonymous FTP?
• FTP Logs
• How do I set the home or default page for my website?
• Does it matter what I name my files?
• How can I view my website in a browser if my domain is pointing elsewhere?
• Why aren't my website changes being saved?
• What is Cache?
• FrontPage Server Extensions (FPSE)
• Data Transfer
• Why are there Data Transfer limits at all?
• How do I estimate my Data Transfer usage?
• What are the odds that I would exceed my Data Transfer limit?
• How do I monitor my account for Data Transfer overages?
• What happens if I exceed my Data Transfer limit?
• SSL
• What are the issues that Digital Certificates address?
• What do I need to activate SSL for my website?
• What is a Certificate Authority?
• How do I generate a Certificate Signing Request (CSR)?
• How do I install my Keys-Certificate pair?
• How do I generate a Self-signed Certificate?
• How do I back-up my Certificate and Private keys?
• How do I delete my Certificate and Private keys?
• How do I install my Intermediate CA Certificate?
• Backup your Website
• Backup your Website
• Adding a Backup Policy
• Listing/Modifying Backup Policies 
• Domain Aliases
• What is a Domain Alias?
• How do I add Domain Aliases?
• Web Statistics
• Web Statistics Management Settings
• How do I Password-protect my Website Statistics?
• Can I automatically delete Raw log files once my Web Statistics are generated?
• How do I disable Web Statistics?
• Logs and Log Rotation
• Can I serve WAP Files?
• Controlling Access to your Website
• Password Protect your Directories
• Using the IP Deny Manager to manage access to your website 
• Customized Error Pages for your website
• Windows Hosting Specific Features
• Managing FTP Users
• Adding an FTP User
• Viewing a list of all FTP Users
• Changing the Password for an FTP User
• Deleting an FTP User
• Databases
• What is MS SQL?
• Which version of MS SQL is supported?
• Adding a MS SQL Database
• How do I set the database size and transaction log size of a MS SQL database?
• Managing MS SQL Database Users
• Adding additional MS SQL Database Users for a specific database
• Changing Password of a MS SQL Database User
• Deleting MS SQL Database Users
• What hostname do I use to connect to my MS SQL database?
• How do I make a Backup copy of a MS SQL database?
• How do I restore a MS SQL database?
• MS SQL DTS (Data Transformation Service)
• How do I Export a Table from a MS SQL database to a Tab-delimited file for use in Microsoft Excel?
• How do I import data into an MS SQL database?
• How do I truncate transaction logs of a MS SQL database?
• How do I shrink a MS SQL database?
• What is the Maximum Number of Connections allowed to a single MS SQL database?
• How do I Upgrade my MS SQL 2000 database to MS SQL 2005?
• Deleting a MS SQL Database
• DLL Manager
• DSN Manager
• What is a DSN and how can I use a DSN or a DSN-less connection to connect to a database?
• Adding a DSN
• Modifying/Deleting a DSN
• Virtual Directory Manager
• Adding a Virtual Directory
• Listing / Modifying an existing Virtual Directory
• Deleting an existing Virtual Directory 
• ASP Components
• ASPUpload Component
• ASPSmartUpload Component
• Indexing Service
• Linux Hosting Specific Features
• FTP Users
• Adding an FTP User
• Viewing a list of all FTP Users
• Modifying the Password for an FTP User
• Modifying the Disk Quota of an FTP User
• Restricting access of an FTP User to a specific directory
• Suspending an FTP User
• Un-suspending an FTP User
• Deleting an FTP User
• Databases
• What is MySQL?
• What version of MySQL do you support?
• Adding a MySQL database
• What hostname do I use to connect to my MySQL database?
• Database Users
• Adding MySQL Database Users
• Changing the Password of a MySQL Database User
• Restricting access of a MySQL Database User to allow connection from Specific Hosts only
• Defining Action rights for a MySQL Database User
• Creating a Read-only Database User
• Suspending/Unsuspending a MySQL Database user
• Deleting a MySQL Database User
• Connecting to and Managing your database using PHPMyAdmin
• Connecting Remotely to your database
• Restricting access through mod_auth_mysql
• Testing MySQL database connectivity through a script
• How do I import data into a MySQL database?
• How do I export a table from a MySQL database to a tab delimited file for use in Microsoft Excel?
• How do I make a backup copy of a MySQL database?
• How do I restore a MySQL database?
• Deleting a MySQL database
• Direct Download Manager
• Bandwidth Theft Protection
• Website Speed Booster
• Redirect Manager
• Scheduled Task Manager
• Auto-correct URL Spelling
• Fix File Permissions Manager
• Branded File Extensions (Custom MIME types)
• Power Tools
• 4Images - Image Gallery Management System
• Installing 4images
• Viewing details of your existing 4images installation
• Uninstalling 4images
• Content Management Software
• Joomla!
• Installing Joomla!
• Viewing details of your existing Joomla! installation
• Uninstalling Joomla
• Nucleus
• Installing Nucleus
• Viewing details of your existing Nucleus installation
• Uninstalling Nucleus
• osCommerce - eCommerce Shopping Cart Solution
• Installing osCommerce
• Viewing details of your existing osCommerce installation
• Uninstalling osCommerce
• phpBB - Bulletin Board System
• Installing phpBB
• Viewing details of your existing phpBB installation
• Uninstalling phpBB
• PHP-Nuke - News Publishing System
• Installing PHP-Nuke
• Viewing details of your existing PHP-Nuke installation
• Uninstalling PHP-Nuke
• WordPress - Personal Publishing Software
• Installing WordPress
• Viewing details of your existing WordPress installation
• Uninstalling WordPress
• Modifying the version of PHP for your Website
• Important features of PHP5 version on Yawp Linux Web Hosting Servers
• How do I add sub-domains to my Linux Web Hosting package?
• Troubleshooting
• Why am I getting a 500 Internal Server Error on my website?
• How do I clear Temporary Internet Files in my Web Browser
• How do I clear temporary Internet files in Internet Explorer?
• How do I clear temporary Internet files in Internet Explorer for the Macintosh?
• How do I clear temporary Internet files in Netscape?
• Why am I denied access via FTP?
• Formail mails not reaching their destination
• Manage your DNS Records
• Renewing / Upgrading / Downgrading / Deleting Web Hosting packages
• Renewing / Upgrading / Downgrading / Deleting your Web Hosting package
• Bulk Renewal
• Renewal Reminders
• Sample Scripts
• Linux Hosting related Scripts
• Feedback Forms
• PHP-based Form Mail (Feedback) Script
• Perl-based Form Mail (Feedback) Script
• Script to test MySQL database connectivity
• Windows Hosting related Scripts
• Active Server Component (ASPMail)
• Collaboration Data Objects (CDO)
• Collaboration Data Objects for Windows NT Server (CDONTS) 
• Suspending/Unsuspending a Web Hosting package
• Moving or Pushing a Web Hosting Order from one Control Panel to another
• Web Hosting Caveats
• SMTP Server settings for sending mails through your website
• Linux Hosting related Caveats
• Debugging Perl/CGI Scripts
• Windows Hosting related Caveats
• Why are my ASP pages displaying an Error Message - Disallowed Parent Path or Disallowed Path Characters? 

Email Hosting

• Personal Email Hosting
• Family Email Hosting
• Business Email Hosting
• Corporate Email Hosting
• Web Mail Hosting
• Mail Forwarding
• Email Hosting Features
• Web Based Email Features
• Email Hosting Security Features
• Server Data Protection & Disaster Recovery Backup Features
• 24x7 Server Monitoring Features
• Datacenter & Network Details
• DEMO - Email Admin Control Panel
• DEMO - Web Based Email [Advanced] (IE 6.0+ only interface, requires higher bandwidth)
• (Login = "default") (Password = "default")
• DEMO - Web Based Email interface [Basic]
• (Login = "default") (Password = "default")
• Email Hosting Knowledge Base
• Email Hosting
• How do I start using the Email Hosting service?
• Listing, Searching and Managing Orders
• Email Administrators Guide - Create and Manage Accounts
• Managing Email Addresses
• How do I add a new Email Address?
• How do I get a list of all Email addresses?
• Email Forwards/Aliases
• What is an Email Forward or Alias?
• How do I setup an Email Address to forward to another mailbox? 
• Auto-responders
• Catchall Account
• Suspending/Unsuspending an Email address
• Managing Mailing Lists
• Creating a Mailing List
• How do I add members for my Mailing list?
• How do I Monitor and Control the Content of my Mailing List?
• How do I specify moderators for a mailing list?
• Can I restrict certain people from joining a mailing list?
• Can I ban certain members from a mailing list?
• How do I delete a Mailing list?
• Domain Aliases
• What is a Domain Alias?
• How do I add Domain Aliases?
• Email Users Guide - Access your Email
• Configuring different Email Clients to send/receive Email
• Microsoft Outlook 2003
• Outlook Express
• Mozilla Thunderbird
• Eudora
• Entourage 2004
• Windows Mail 
• Access your Email from the Webmail Interface
• Webmail Features
• Restriction on the Size of Attachments and Email Messages
• Manage your DNS Records
• Renewing / Upgrading / Downgrading / Deleting Email Hosting packages
• Renewing / Upgrading / Downgrading / Deleting your Email Hosting package
• Bulk Renewal
• Renewal Reminders
• Suspending/Unsuspending an Email Hosting package
• Moving or Pushing an Email Hosting Order from one Control Panel to another
• Email Forwarding
• How do I start using my Email forwarding service?
• Listing and Searching Orders
• Managing a Mail Forwarding Service
• Renewing / Deleting Mail Forwarding Service Orders
• Renew / Delete a Mail Forwarding Service Order
• Bulk Renewal
• Renewal Reminders
• Suspend / Unsuspend a Mail Forwarding Service
• Moving or Pushing an Email Forwarding Order from one Control Panel to another
• Email Forwarding Caveats
• No NS A records at Nameservers Failure Message

SSL Digital Certificates

• SSL123 Certificate
• Web Server Certificate
• SGC SuperCert
• Wildcard Server Certificate
• Digital Certificate Comparison Chart
• Digital Certificates Features
• Digital Certificates Knowledge Base
• What is a Digital Certificate?
• What are the types of Digital Certificates sold by Yawp?
• Additional Licenses
• What is an Additional License?
• Purchasing Additional License(s) for your Digital Certificate
• Renewing Additional License(s) related to your Digital Certificate
• Listing, Searching and Managing Orders
• IMPORTANT: Get your Digital Certificate Issued (Digital Certificate Enrollment Process)
• Cancelling your Digital Certificate Order
• Checking the Status and Retrieving your Digital Certificate
• How to install your Digital Certificate on your Web Server?
• Displaying the thawte Trusted Site Seal on your website
• Changing your Certificate Maintenance Password
• Reissuing your Digital Certificate
• Renewing your Digital Certificate
• Suspending / Unsuspending / Deleting your Digital Certificate
• Moving or Pushing a Digital Certificate Order from one Control Panel to another

Live Chat Services

• Live Chat Main Page
• Basic Live Chat Plan
• Small Business Live Chat Plan
• Corporate Live Chat Plan
• Enterprise Live Chat Plan
• Digital Certificate Comparison Chart
• DEMO - Live Chat Services
• Live Chat Services Knowledge Base
• How do I start using the Live Chat Service?
• How does Live Chat work?
• Listing, Searching and Managing Orders
• Setting up Live Chat for your Website
• Adding Agents and Departments
• Downloading and Installing the LivehelpGenie Agent Client software
• Getting the HTML code to put on your website
• Determining which code you need for your website
• Generating the code to put on your website
• Customizing the Live Chat Icons to be displayed on your website
• Customizing the Chat Window
• Reports Generation and Analysis
• Using the LivehelpGenie Agent Client software
• Logging into the LivehelpGenie Agent Client software
• Configuring your LivehelpGenie Agent Client software
• Renewing / Upgrading / Deleting Live Chat Service packages
• Renewing / Upgrading / Downgrading / Deleting your Live Chat Service package
• Bulk Renewal
• Renewal Reminders
• Suspending/Unsuspending the Live Chat Service
• Moving or Pushing a Live Chat Order from one Control Panel to another

Website Builder

• Website Builder Plans
• Online Brochure
• Personal Website Builder
• Business Website Builder
• Ecommerce Website Builder
• Website Builder Comparison Chart
• Website Builder Templates
• DEMO - Create a Website
• Website Builder Knowledge Base
• How do I start using my Website Builder service?
• Listing, Searching and Managing Orders
• Building your Website
• Building a Website through the Quick-start Wizard
• Building a Website through the Page Manager
• General Page Manager Settings
• How do I change the Main Title, Sub Title & Email Address on my Website?
• How do I change the Fonts for Main Title, Sub Title & Email Address on my Website?
• How do I change the Website Design?
• How do I optimize my Website for Search Engines?
• How do I Add/Edit the Footer Information on my Website?
• How do I include My Banner on the Website?
• How do I replace the Images on my Website?
• How do I Password Protect my Website/Individual Web Pages?
• Creating / Editing Pages
• Create / Edit a Text Page
• Create / Edit a Shop Page
• Create a Readymade Feedback Form Page
• Create / Edit a Customized Form Page
• Create / Edit a Guest Book Page
• Create an Under Construction Page
• Create an External Link Page
• Creating a Page not linked to any other page
• Wizards and Editors
• Online Image Editor
• Flash Wizard
• Photo Album Editor
• BlogZone
• Renewing / Upgrading / Deleting Website Builder packages
• Renewing / Upgrading / Deleting your Website Builder package
• Bulk Renewal
• Renewal Reminders
• Suspending / Unsuspending a Website Builder service
• Moving or Pushing a Website Builder Package from one Customer Control Panel to another
• Website Builder Caveats
• Why are Images (Graphics, Banners, etc.) not being displayed on my website?